![]() They were also not able to get the permit from HOA so I reached out to HOA and the city requested them to approve the permit. Finally, they got all the approvals and they did a partial job. They install some panels on the roof of my house and said the rest would be installed on the patio later. Till to date, nothing has been done and nobody wants to explain it. Whenever I inquire about it, I am told that we would call you back with the information, but I never get a callback and the job is still unfinished. I called several times and every time somebody calls me back and listen to my concerns and promise to call me back but unfortunately, I never get a callback. ![]() Whenever I inquire about my questions, I get a lame excuse especially from the Manager such as I broke my phone, I called on the wrong no. He does not respond to my messages and does not pick up the phone. I requested the customer service to please get me connected with somebody at the higher post and a responsible person, but nobody listens to my request. The Company does not have enough technical knowledge about the solar panel and does not have trained staff to deal with the clients.
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